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Privacy Policy
Please view our privacy
policy here.
Security
Your security is of upmost importance
to us.
We have appropriate physical, electronic
and procedural security safeguards to protect and secure the information
we collect. We use Secure Sockets Layering (SSL) to encrypt your
personal credit information, including your credit card number,
before it travels over the Internet. SSL technology is the industry
standard for secure online transactions.
Shipping
Most orders ship within 48 hours via UPS ground. We can, at your
request, ship Fedex 3 day, 2nd day, and next day air at additional
cost. We can also ship through the U.S. Postal
Service.
All international orders are sent through the U.S. Postal
Service. For orders to be shipped outsite the United States, you will be contacted by e-mail to confirm your shipping charges and the
total due.
Sales Tax
California residents are assessed a 7.75% California sales tax.
Guarantee of Quality - Returns Policy
African Treasures guarantees that every item we sell will arrive
free of damage. We take great care in the packing of the shipments
we send. Every item is tested and examined before shipping. Still,
we recognize there is always a remote chance that damage can occur
in transit. For this reason we ask that you open the box immediately
upon arrival. If any merchandise in shipment is missing, report
it to us immediately.
If any Item arrives damaged, please report
it to us immediately. We will file all claim information with the
appropriate carrier and send you a replacement. Retain the original
carton and merchandise for UPS inspection.
We will honor returns of product from
14 days of arrival to shipping destination. We will either exchange
or refund the cost of the item if the customer decides they do not
want the item. CDs, Videos and DVDs returns accepted if unopened.
We do not refund shipping cost. We ask that customers contact us
at (909) 600-9340 within three days of arrival to receive a return
authorization number. On exchanges, we will charge appropriate shipping
cost to ship the exchanged item, unless African Treasures is at
fault in sending wrong item or item arrived damaged.
After receiving the return authorization
number, the item may be returned in unused condition to:
African Treasures
7211 Haven Ave. #E411
Rancho Cucamonga, CA 91701
How to Contact Us
E-mail: sales@africantreasures.com
Website: www.africantreasures.com
Phone: 909.600.9340
Toll Free 855.830.6202 (inside USA only)
Fax: 909.542.3151
Mailing and Warehouse Address:
African Treasures
7211 Haven Ave. #E411
Rancho Cucamonga, CA 91701
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