How to Place an Order
Finding Items for Your Shopping Cart
You can find items to add to your order by browsing our product
pottery or specialty
items. You can also find items by using our site
search, or advanced site search.
Specials and sale items can be found on our hot
You can checkout at any time by clicking the view
cart button at the top of every page. We offer secure SSL shopping.
We accept payment online by PayPal, credit card (Visa, MasterCard
and Discover), or offline by phone (909) 600-9340, or fax (909)
Saving Items for Later
From our product detail, or shopping cart pages you may save items
to return and purchase at a later date. By clicking on the save
for later, or save buttons, you will be directed to a page to a
login page. Existing customers may login with their email address
and password. New customers may create an account by entering their
email address and choosing a password. To retrieve saved items,
click the view saved cart link at the bottom of every page.
Most orders ship within 48 hours via UPS ground. We can, at your
request, ship UPS 3 day, 2nd day, and next day air at additional
cost. We can also ship Federal Express and through the U.S. Postal
Service. All international orders are sent through the U.S. Postal
Service. After you place your order, you will be contacted by African
Treasures to confirm your shipping charges, tax (if any) and the
California residents are assessed a 7.75% California sales tax.
Guarantee of Quality - Returns Policy
African Treasures guarantees that every item we sell will arrive
free of damage. We take great care in the packing of the shipments
we send. Every item is tested and examined before shipping. Still,
we recognize there is always a remote chance that damage can occur
in transit. For this reason we ask that you open the box immediately
upon arrival. If any merchandise in shipment is missing, report
it to us immediately.
If any Item arrives damaged, please report it
to us immediately. We will file all claim information with the appropriate
carrier and send you a replacement. Retain the original carton and
merchandise for UPS inspection.
We will honor returns of product from 14 days
of arrival to shipping destination. We will either exchange or refund
the cost of the item if the customer decides they do not want the
item. We do not refund shipping cost. We ask that customers contact
us at (909) 600-9340 within three days of arrival to receive a return
After receiving the return authorization number,
the item may be returned in unused condition to:
7211 Haven Ave. #E411
Rancho Cucamonga, CA 91701
How to Contact Us
Toll Free 855.830.6202 (inside USA only)